In the meantime, Brad Smith, Intuit’s president and CEO, posted a video announcing the company's capitulation on his LinkedIn profile. Returning customers who have already paid to upgrade can continue to claim a refund through April 20 at she added.Ĭustomers will be emailed information about the changes in the next few days, she said. In an email, TurboTax spokesman Julie Miller said that beginning in early February, returning Deluxe desktop customers who need to upgrade (to either Premier or Home & Business) to finish their returns, will be able to do so within the product for free.

H & R Block has attempted to capitalize on the discontent by offering its product free to angry purchasers of TurboTax Deluxe. In the 2014 version, those who need to e-file a Schedule D or E have to trade up to TurboTax Premier, while a Schedule C or F requires the even more expensive TurboTax Home & Business. Some long time users of TurboTax have been irate that while TurboTax Deluxe 2014 sells for the same list price as TurboTax Deluxe 2013 did, it can't be used (as the 2013 version could) to electronically file Schedule D, for capital gains and losses Schedule E, for rental real estate, royalties and distributions from partnerships Schedule C, for profit and loss from a sole proprietorship business or Schedule F, for farm income. It announced this afternoon that it will provide users of its TurboTax Deluxe desktop product free upgrades this year and will next year reverse changes it made that limited the usefulness of the 2014 version.

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